As an Automotive Technical Support Agent, you will be the key contact between dealers and the manufacturer in case of product-related errors and in contributing to find the solution. You will support authorized repairers in diagnosing and repairing vehicles using the manufacturer’s systems and database. We are looking for automotive technical experts with good customer service and communication skills.

The primary function of this role will be to conduct physical loss control surveys to reduce and eliminate risk. This position will make recommendations to mitigate exposure and provide comprehensive reports back to underwriting that share operational and coverage specific details for risk evaluation and pricing. The job function is to complete physical loss control surveys at policy holder locations to analyze operations and identify risk characteristics for underwriting.