Job Responsibilities:
- Answer high-volume inbound calls professionally, providing information and support with empathy.
- Meticulously document all patient interactions, inquiries, and messages within the Electronic Health Record (EHR) system.
- Conduct outbound calls to relay test results as instructed by the provider.
Job Qualifications:
- Must hold a current license of RMA, CMA, LPN or RN.
- 1–2 years of experience in a medical office, clinic, or healthcare call center environment.
- Strong understanding of medical terminology and anatomy.
Benefits & Compensation:
- Competitive Compensation
- Health, Dental, and Vision Insurance
- Paid holidays/PTO
Heartland Women's Healthcare
Heartland Women's Healthcare provides healthcare to its customers. They employ highly-qualified individuals and are an Equal Opportunity Employer that is committed to global diversity.