Job Description
This is a temporary position (6 Month - Contract to Hire). The Clinical Assistant I/Revenue Claims Specialist supports the Genetic Counseling project team by working on operations related to reimbursement, collecting follow-up data, serving as a liaison between other departments, and assisting with product improvements. This position is initially for a 6 month time frame, with the potential to convert to full time permanent.
Job Responsibilities include communicating with Prior authorization, Claims and Appeals, and lab teams to troubleshoot issues, verify samples, streamline processes and serve as a liaison between these teams and the genetic counselors. Assist with data collection for internal projects/product development and operations related to reimbursement. Tracks outcomes of payment resolution, appeals, and negotiated claims to ensure goals are met. Reviews and Monitors billing and coding changes, researches, evaluates, and interprets guidance from a variety of sources to determine departmental actions. Also, this role reviews incoming referrals and claim denials and request additional documentation/clarification when needed. Request and track sample collection kits and answer patient questions regarding samples. Update internal databases regarding test development progress and make notes in LIMS case βnotesβ for each patient or provider contact. Assist genetic counselors in answering questions from clinics and customer support.
About Natera
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, womenβs health, and organ health.