Account Receivable Specialist

Acts as the primary point of contact for customer billing and payment issues on assigned portfolios. Ensures the collections process is working efficiently by monitoring credit limits for customers and collecting all monies due in order to minimize the risk of bad debt. Manages the collection of customer accounts from an assigned portfolio. Initiates problem resolution by using various research and reconciliation techniques, including account reconciliations. Manages bad debt in a portfolio environment by working through issues with assigned customers. Handles and documents internal and external communications, via phone, ticket or email as outlined in department processes. Works on problems of moderate scope. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.