Certified Medical Assistant

At Carenet Health, team members enjoy a collaborative environment that fosters creativity and innovation. As a Certified Medical Assistant, you will receive and respond to prescription refill requests through various communication channels, including phone, email, fax, and Telephone Encounter. You'll verify the validity and accuracy of prescription refill requests received, ensuring compliance with regulatory guidelines. This role prepares and dispenses prescription refills accurately and efficiently, following established organizational protocols and procedures. Displaying exceptional customer service skills when interacting with internal and external stakeholders ensuring clear and comprehensive information. You must be able to compile and analyze data to track key performance indicators related to prescription refill processing, presenting findings to departmental leadership, and identifying trends.