Investigator – Special Investigations Unit

Responsibilities:

• Identify fraud indicators and gather evidence compliant with company policy and legal requirements.
• Review claim files for red flags and use investigative tools to determine appropriate next steps.
• Investigate moderate to high complexity cases with minimal supervision while maintaining accuracy.
• Coordinate and monitor outside vendor activity related to SIU investigations.

Qualifications:

• 6–8 years of fraud investigation, claims investigation, or SIU support experience.
• Strong evidence gathering, interviewing skills, and adherence to investigative best practices.
• Clear communication skills for summarizing complex findings in writing and verbally.
• Knowledge of fire cause and origin is preferred along with a valid driver's license.

Benefits and Culture:

• Offers a comprehensive benefits plan including medical, dental, vision, and 401(k) with company match.
• Provides standard first year PTO of 17 days, pro-rated based on hire date, with enhanced PTO possible.
• Fosters an inclusive environment that values diversity of thought, experience, and knowledge.
• Committed to meaningful work, professional growth, and celebrating successes within the community.