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Responsibilities:

  • Own the end-to-end launch experience, including onboarding flows, progress communications, upgrade prompts, and AI-assisted setup moments to build customer trust and reduce friction.
  • Build automation and tooling to increase launches per specialist and develop upgrade flows that help owners discover and adopt more of the Owner platform independently.
  • Surface proof of value at every step of the customer journey to demonstrate what Owner has done and why the next step is beneficial.

Qualifications:

  • 5+ years of software engineering experience with a track record of shipping customer-facing product features and extensive TypeScript and React skills.
  • Experience scaling with frontend stacks like React and Next.js or backend stacks like Node.js and MongoDB, and building onboarding, activation, or upgrade flows.
  • Background in a product-focused startup or scale-up, with a high degree of cross-functional collaboration and strong ownership, communication, and problem-solving skills.

Tech Stack:

  • Frontend: React, Next.js, TypeScript.
  • Backend: Node.js, TypeScript.
  • Databases: MongoDB, PostgreSQL.

Owner

Owner builds an AI-native system that helps local business owners succeed, starting with restaurants by replacing many tools with one platform for websites, ordering, CRM, and POS. The company has a team in the low hundreds with top talent from companies like Shopify and Stripe, and operates as a remote-first, global company.

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