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Technical Leadership & Architecture:
- Own and influence the architectural direction across frontend, backend, and supporting services.
- Establish engineering standards, design patterns, and best practices.
- Lead technical design reviews and drive complex engineering initiatives.
Software Development:
- Contribute hands-on to full-stack development prioritizing performance and reliability.
- Review code and system designs to ensure adherence to standards.
- Champion continuous improvement of development processes and tooling.
Mentorship & Collaboration:
- Serve as a mentor and coach for senior engineers and technical leaders.
- Partner with Product and Engineering Leadership to align technical solutions with business needs.
- Build consensus across teams and drive alignment on architecture and execution strategies.
UJET
UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. As an Equal Opportunity Employer, UJET fosters a collaborative, inclusive team culture valuing big ideas and creative solutions.