As a Banner Financial Aid Consultant, you will leverage your expertise with the Ellucian Banner Financial Aid module. Provide implementation support, including training, functional consulting, and technical assistance at client sites. Analyze current business processes and recommend the utilization of technological tools for process improvement. Assist clients with the Financial Aid year roll within Banner and ensure clients comply with the Department of Education requirements.
Candidates should have experience in a consulting capacity, focusing on enhancing business process and creating efficiency; ability to troubleshoot technical and functional issues within Banner; and exceptional oral and written communication skills and a proven customer service approach.