Benefits Associate, Operations - Southeast Asia Remote-Indonesia

We are looking for a detail-oriented, customer-obsessed Benefits Associate, Operations to join our growing Benefits Operations team. This role is pivotal in supporting the day-to-day delivery of employee benefits programs across multiple countries. As a Benefits Coordinator, you will provide administrative and operational support to ensure our employees and clients enjoy a seamless, informed, and positive benefits experience. As a Benefits Coordinator, you will provide administrative and operational support to ensure our employees and clients enjoy a seamless, informed, and positive benefits experience. Respond to employee and client queries related to benefits via Zendesk and email. Deliver clear, empathetic, and informative support across topics like plan details, enrollment, claims, and billing. Accurately handle benefits data: validation, updates, and preparation for reporting. Support enrollment and changes in both internal and external benefits systems.