Senior Application Engineer, Billing & I2C

This position is needed to join our Enterprise Application Development and Operations team. This role will focus on the design, configuration, development, and testing of Oracle Fusion Cloud applications—specifically within the Invoice-to-Cash (I2C) and Revenue areas—to support key functions across Finance, Billing, Accounts Receivable (AR), Collections, Revenue Recognition and Accounting . The ideal candidate is a self-starter with a strong analytical mindset , exceptional communication skills , and a proven ability to manage multiple priorities in a fast-paced environment. You will partner closely with cross-functional teams including Global Accounting and Billing to drive automation, scalability, and innovation across Twilio’s I2C landscape. In this role, you’ll: Lead and contribute to the design, configuration, development , and testing of Oracle Fusion Cloud solutions focused on AR, Collections, Cash Application , and Revenue processes. Conduct business workshops to gather and analyze requirements and translate them into effective Oracle Fusion Cloud solutions. Partner with process owners to define and benchmark operational KPI and to develop/deliver KPI dashboards and reports by using Oracle Transactional Business Intelligence (OTBI), Oracle Business Intelligence Publisher (BIP), Zuora object queries and data queries etc Create system prototypes and demos to validate solutions with stakeholders before development begins. Collaborate with Finance, Billing , and Revenue teams to ensure accurate implementation of business processes. Integrate Oracle Fusion Cloud with multiple upstream usage systems and downstream accounting platforms like Zuora Billing, Highradius, Monkey, Salesforce, etc Lead cross-functional requirement sessions to elicit, document and analyze business requirements and functional specifications. Includes identifying unspoken or conflicting requirements and challenging the norm. Perform checks and monitoring the critical processes in production instances and proactively identify the issues and fix them Manage KLO operations and stakeholders support with daily activities, Financial close, reconciliations etc Mentor junior consultants and provide technical leadership and best practices guidance. Work under tight deadlines, managing overlapping projects and priorities with efficiency and professionalism. Act as a subject matter expert for Twilio’s end-to-end I2C ecosystem.