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Information Architecture:
- Audit and overhaul content to meet new product line needs.
- Define hierarchy, navigation, and flow for complex security concepts.
- Restructure complex content sets for scalability.
UX Writing & Research:
- Collaborate with design teams to provide clear UI copy.
- Verify documentation and UX copy by testing functionality.
- Leverage AI tools for research and content optimization.
Relationship Building:
- Act as an ambassador for documentation.
- Proactively build rapport with engineers and product managers.
Maintenance:
- Maintain a steady, patient hand in a fast-paced environment.
- Comfortable navigating shifting requirements and tight deadlines.
Contrast Security
Contrast Security is redefining how organizations protect their software at the speed of modern development. With industry-leading Application Detection and Response (ADR), they give teams the power to detect, stop and fix real threats in real time.