Billing Specialist

Process contracts for software, subscription, hardware and support renewals, assisting in procurement of third party products and services, and recording of revenue and direct cost of sales in accordance with revenue recognition policies. Review Contracts to calculate total amount due from customers considering any applicable discounts, special rates, and credits, and to identify and properly handle any non-standard contract terms in accordance with revenue recognition policies. Enter sales orders for new orders, add-on sales and projects into the company’s ERP system based on contract terms to ensure proper billing and revenue recognition. Responsible for the procurement process related to third party vendors and service providers, including issuance of purchase orders and tracking delivery of products to customers. Assist customers both internally and externally. Ability to communicate professionally and effectively. Process all credit requests working closely with Accounts Receivable in the issuance of any credits. Proactively identify billing issues and work with appropriate internal staff and external customers & partners to resolve issues. Help resolve any discrepancies or billing errors and update the company’s billing records accordingly. Alert management with revenue impacting issues and/or anticipated interruptions to Körber’s expected goals. Participate in the month, quarter, and year-end close process as well as audit requests. Work to meet month-end deadlines collectively with the Billing Team, some overtime required. Review and provide timely submission of Vendor Invoices to our Accounts Payable Department.