Human Resource Information Systems (HRIS) Analyst 2

The HRIS Analyst 2 works as a liaison between HR, IT and Operations to provide day-to-day support and analysis and to leverage technology solutions to meet the needs of Human Resources and users of HR information. The HRIS Analyst 2 maintains a broad knowledge of St. Charles administrative systems and processes with an expert understanding of their interrelationships and dependencies. Supports Workday HCM, including data integration, reporting, and system configuration. Participates in system enhancements updates and upgrades ensuring that the system is functioning per the specifications and user’s needs. Develops advanced reports, including creating calculated fields and maintaining dashboards, to provide accurate data, analytics and insights to the HR team and the wider organization. Monitors and tests business process workflows for both new and optimization of current configuration. Documents system configuration changes in compliance with internal controls policies and procedures. Provides end-user support, training, and documentation. Creates EIB and mass data change templates and processes. Supports projects related to HR, Payroll, Timekeeping, Absence, and Benefit systems. Logs HRIS end user issues in the help desk tracking system. Follows up with users to ensure issues were resolved promptly. Assists with problem resolution for assigned systems and applications including but not limited to: Error reports, calls from caregivers, Payroll, and other data feeds, etc. Supports multiple concurrent projects/systems, makes trade-offs, facilitates project meetings, meets tight deadlines, and escalates effectively in order to meet project timelines. Manages and mitigates project risks. Serve as a subject matter expert for Workday, providing guidance and support to end-users, troubleshooting issues, and delivering training as needed. Expands upon knowledge of HRIS and application design tools, and the ability to design, develop, test and support customization. Partners with IT/Vendors in a responsive manner to implement and repair technology solutions.