Provide Tier 1 technical support for VR end-users via phone, email, and ticketing systems.
Configure, dispatch, and track replacement Quest VR devices and manage inventory.
Collaborate with internal teams, maintain asset logs, and contribute to user guides.
CGS empowers global enterprises with business applications, enterprise learning, and outsourcing, including immersive training via CGS Immersive. For over 40 years, CGS has built a collaborative, inclusive culture with opportunities for career growth and remote work.
Act as primary support contact, managing Intercom Livechat and troubleshooting product issues.
Provision accounts, manage permissions, and assign or refresh sales territories.
Build and grow the help center, automation, and knowledge base to enable customer self-service.
We empower MedTech commercial teams with data, insights, and tools to deliver life-changing medical innovations. We're a remote-first startup building an intuitive revenue acceleration platform for medical device and diagnostic sales professionals.