Job Description
The Partner Delivery Readiness Analyst (PDRA) plays a critical role in enabling and supporting our Partners to successfully deliver Ping Identity solutions to our customers. This role focuses on ensuring that partners have the necessary training, knowledge, tools, and resources to successfully implement and support products or services.
Key Responsibilities: Partner Reporting and Operations: Develop, execute, maintain, and enhance partner reports to keep the Partner Delivery Readiness Team operating smoothly. Partner Enablement & Readiness: Ensure delivery partners have access to and understand our solution capabilities, delivery methodologies, and best practices. Delivery Excellence & Performance Management: Define Partner delivery performance metrics and establish report scorecard to drive mutual accountability and performance expectations Monitor partner performance metrics and identify actionable opportunities to improve performance. Collaboration & Stakeholder Engagement: Work closely with sales, solution engineers, customer success, and professional services teams, serving as a trusted advisor.
About Ping Identity
Ping Identity's cloud identity platform lets people shop, work, bank, and interact wherever and however they want, without friction and without fear.