Manager, Solutions Architects

Lead, coach, and develop a team of Solutions Architects who help customers adopt and scale with Webflow through technical partnership and strategic guidance. Drive engagement across the post-sales journey by evolving our implementation guidance, launch motions, and customer enablement processes. Partner cross-functionally with Sales, Customer Success, and Product to identify friction points, advocate for customer needs, and accelerate product adoption. Build scalable systems and repeatable playbooks that increase the team’s effectiveness and ensure consistent delivery of best-in-class technical guidance. Step into high-stakes customer conversations and escalations as needed — not to take over, but to model great execution, provide support, and unblock your team. Cultivate a high-performing team culture centered on feedback, growth, inclusion, and customer obsession. Shape the future of Webflow’s post-sales technical motion by hiring exceptional talent, refining operating models, and championing quality across every touchpoint. Coach Solutions Architects on how to engage effectively in complex pre-sales opportunities — helping them navigate technical discovery, communicate tradeoffs, and deliver strategic guidance with clarity and confidence. Enable your team to lead strategic customer workshops and discovery sessions that accelerate solution validation, reduce risk, and build long-term trust in Webflow’s capabilities.