Similar Jobs
See allCustomer Service Representative, Member Care
Sidecar Health
Customer Service
Achieve
US
Customer Service
Member Care Advocate (MCA)
Included Health
US
VoIP
CRM
Healthcare
Benefits Services Representative - Call Centre (1-year contract)
OTIP Group of Companies
Insurance
Call Center
Customer Service
Customer Success Specialist
PolicyMe
Canada
Insurance
Customer Service
Call Center
WHAT YOU’LL BE DOING:
- Serving as the first point of contact for members and providers, handling 30–40 calls per day.
- Answering client and provider questions including claims payment, status and coverage information.
- Educating customers on their plan and encouraging use of our digital tools.
Qualifications:
- At least 2 years of experience in a healthcare contact center.
- 3+ years of customer service experience overall.
- Tech-savvy with the ability to learn and pivot quickly across multiple systems.
BENEFITS:
- Comprehensive Medical, Dental, and Vision plans.
- A 401(k) plan includes a 3% employer match to your 6% contribution.
- Paid time off plans helping you achieve work-life balance.
Guidehealth
Guidehealth is a data-powered healthcare company dedicated to operational excellence. They aim to make healthcare affordable, improve patient health, and restore fulfillment for providers. Driven by empathy and powered by AI, Guidehealth leverages remotely-embedded Healthguides and a Managed Service Organization.