Solution Consultant

Job Role:

• The role is a senior technical consultant position within the Digital Solutions Consulting team.
• You will deliver and position solutions to achieve sales objectives for an assigned territory.
• You will support sales teams in qualifying customer needs and participate across the sales lifecycle.

Key Responsibilities:

• Generate product demo scripts and maintain demonstration environments to showcase platform capabilities.
• Respond to Request for Information/Proposal documents and conduct transition briefings for deployment.
• Provide mentoring and training to peers and partners to enhance team effectiveness.

Qualifications & Environment:

• Requires 2+ years of pre-sales solution consulting or sales engineering experience in customer service or CRM software.
• Must have proficiency with the ServiceNow platform or cloud software solutions and experience integrating AI into processes.
• The work persona is flexible or remote for the APAC region, with a distributed work approach emphasizing trust.