As an experienced Solutions Architect you will help develop leads and build partner relationships in support of our business development efforts. Your knowledge and experience in Cloud contact center, intelligent automation, digital channels, journey orchestration, voice self-service and conversational Bot solutions will be the key for success.

Design and implement solutions that enhance field service operations, ensuring seamless scheduling, resource optimization, and exceptional customer service. Expertise will help clients efficiently meet customer demands while leveraging cutting-edge technologies. Design and implement solutions for resource scheduling to meet customer requirements effectively.

Seeking a visionary Technical Director to lead the development and implementation of innovative technical solutions across our diverse portfolio of projects. This role will define architectural visions, collaborate with clients, advocate for well-defined architecture, and foster collaboration to achieve optimal project outcomes. You will provide technical leadership and supervision for projects, navigating scope, risks, and 3rd parties.