Job Description

Provider Support:
Offer timely, supportive, and solution-oriented guidance to providers.
Build trust and rapport with providers.
Contribute to improvements in provider satisfaction.
Quality Management:
Demonstrate strong clinical judgment when handling escalations and adverse events.
Process cases accurately and in a timely manner.
Identify opportunities for quality improvement initiatives.
Collaboration and Execution:
Partner with cross-functional teams to execute streamlined workflows and SOPs.
Meet monthly case targets while ensuring accuracy.
Develop training opportunities in collaboration with clinical education.

About SonderMind

At SonderMind, we believe everyone deserves one personalized, connected, and effective mental health destination to take care of their mental health and well-being.

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