Manager, Underwriting

The Manager of Underwriting is a vital leadership role within Unlock, overseeing the daily operations of the Underwriters. This role ensures efficient and accurate file management, maintaining high customer service standards. Key responsibilities include leading and managing the underwriting team, ensuring efficient file processing and adherence to SLAs. The role also oversees the underwriting pipeline and implement forecasting tools to meet investment funding targets. It requires ensuring accurate application review and preparation for closing, compliance with standards and guidelines, monitoring team performance, resolving escalated customer issues, and collaborating cross-functionally. The position also focuses on driving compliance, identifying training needs, and managing team performance.