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• Design and iterate on customer-facing web and mobile experiences.
• Partner with Product and Data to support experimentation and A/B testing.
• Identify friction and opportunity across the customer journey using research and data.

Own the product roadmap for servicing, post-closing, and asset-management systems. Lead discovery to document workflows, pain points, and system gaps. Drive migration of the legacy WinForms/MS SQL application to a modern AWS-based architecture.