Channel Partner Analyst

A Channel Partner Analyst will play a key role in our Channel Partner program by reviewing incoming customer contracts, as well as customer data in multiple systems to ensure the proper approvals and alignment between databases. This position is remotely based. Verify customer hierarchy in Launchpad corresponds to Salesforce Complete account alignment across all systems. Verify that volume is flowing after “X” amount of time (per customer). Confirming DCN volume is populated in Salesforce and report discrepancies to Channel Partner Manager. Ensure Channel Partners are correctly aligned to Accounts, Customer Contracts, Opportunities, and Revenue shares. Work hand in hand with Channel Partner Manager to provide account reviews and help answer Channel Partner customer questions. Work in conjunction with Revenue Operations to ensure all Channel Partner accounts and revenue shares are attached and created through weekly and quarterly auditing. Use case ticketing system for record alignment.