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Key Responsibilities:
- Deploy, integrate, and maintain Avoca voice agent products in complex customer infrastructures.
- Diagnose production issues and perform deep root-cause analysis across distributed systems, APIs, and LLM-powered workflows.
- Collaborate with cross-functional teams and customers to understand requirements and deliver tailored technical solutions.
Core Competencies:
- Systematically diagnose and resolve complex technical problems.
- Clearly explain technical concepts and tradeoffs to diverse audiences including customers.
- Strong foundation in computer science, system architecture, networking, databases, and distributed systems.
Why Join Avoca:
- Work remotely while collaborating with a high-performing team across US time zones.
- Join a fast-moving startup environment where engineers have real ownership and impact.
- Solve challenging real-world AI deployment problems at scale.
Avoca
Avoca is transforming how home service companies engage with their customers with AI-powered conversational agents. The company has expanded to 100 employees in under two years, backed by a high-energy, in-office culture across its NYC headquarters and Santa Barbara office.