Job Description
As a Customer Service Consultant, you have a genuine customer centric attitude with previous experience in providing high quality customer service and attention to detail. You'll be manning incoming chat queues, delivering memorable customer experiences and driving positive outcomes for customers. You will be the first friendly contact with customers, assisting with tracking deliveries, processing orders, sorting out website glitches, pricing queries, and handling refund or cancellation needs. This is a fully remote position, offering flexibility while being part of a supportive team. Endeavour Group offers opportunities for learning and development.
About Endeavour Group
Endeavour Group's portfolio includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, bringing people together to share their passion for their products and industry.