Training Associate

We’re looking for a Training Associate to execute our customer-facing training programs. Reporting to the Director of Training, this role will execute our internal and external training initiatives, support the execution of the Inspiren Training Center of Excellence, and ensure consistent and effective education throughout the customer journey. You will be instrumental in delivering training content, driving customer engagement and ensuring product adoption. You will deliver and facilitate customer training across implementation, go-live, and ongoing education phases. Manage scheduling, coordination, and delivery of live and asynchronous training sessions. Track participation, completion, and engagement metrics across training programs. Provide input for case studies and success stories that highlight effective product adoption. Relay customer feedback and usage patterns to inform product and training updates.