Project Manager Lead

Play a pivotal role in Olo's Customer Experience Team, helping to guide new and existing restaurant brands as they join the Olo Platform or expand their tech stack. Your work will guide customers through the end-to-end Implementation process from kickoff to launch, managing the relationship throughout the project, and you will collaborate with broader internal project stakeholders to ensure successful outcomes for your assigned customers. You are experienced in project management, have a focus on providing great hospitality, and are a model of the art of collaboration and execution. You will have a direct impact on change management initiatives throughout the organization, and work alongside cross-functional peers to identify and contribute to process improvements, finding efficiencies to provide a seamless customer experience.