Engagement Manager

Customer Relationship Management:

• Develop and manage customer relationships, from a delivery perspective, across the NeuraFlash portfolio.
• Smoothly transition customers from the sales process to project delivery.
• Participate in customer sales cycles focusing on developing rapport with prospect, understanding scope, estimates and staffing needs.

Project Oversight and Leadership:

• Provide oversight on project teams to ensure successful delivery using a hands-on approach, providing direction, guidance and oversight to the project teams.
• Actively drive and participate in internal initiatives that can include driving innovation in the areas of solution delivery capabilities, enterprise delivery methodology, and reusable assets.
• Ensure the appropriate project team is staffed and defined while managing and mitigating staffing risks

Strategic Contribution:

• Act as a “thought leader” for customers, helping them drive outcomes while continuously identifying areas of further transformation.
• Contribute to NeuraFlash at a leadership level, be an advocate of our brand, and help NeuraFlash grow and scale.
• Translate complex AI capabilities into clear, value-aligned recommendations that support each customer’s business objectives, operational strategy, and digital-transformation roadmap.