Senior Product Manager, AI Platforms

This is a strategic, cross-functional role focused on building and scaling AI capabilities within servicing, collections, and compliance workflows. You’ll define product strategy, lead execution, and help shape how AI is applied across the Peach platform. You’ll work closely with engineering, data, operations, legal, compliance, and external AI vendors to deliver impactful, production-ready solutions. Own the AI product roadmap across servicing, collections, and compliance, driving from vision through execution. Translate operational workflows and lender pain points into clear AI feature requirements and measurable outcomes. Lead cross-functional teams (engineering, data, operations, legal/compliance) to design, build, and ship AI features. Evaluate and integrate with third-party AI providers; own partner selection, pricing, integration strategy, and ongoing performance monitoring. Work closely with legal and compliance teams to ensure all AI solutions meet regulatory, audit, and explainability standards. Instrument AI features for performance measurement (accuracy, deflection, compliance rates, etc.) and drive continuous iteration. Act as the internal evangelist for AI capabilities, providing product expertise to operations, customer success, and clients. Stay ahead of emerging AI capabilities and vendor landscape to inform the roadmap.