Job Description
Contracting/Credentialing/Payor Enrollment:
- Create, maintain, and organize payor and provider document copies, NPPES/Licensing Board/CAQH/DEA and other required profiles.
- Prepare and submit individual provider applications, rosters, and group applications for payor enrollment.
- Maintain open communication with providers, payers, and internal stakeholders to resolve credentialing and enrollment issues related to provider files.
Billing and Invoicing:
- Ensure client invoices and claims are properly documented, approved, and sent on schedule.
- Provide member/insurance revenue management support throughout the revenue cycle, to include Claims Management, Accounts Receivable, Payment Posting and Denials Management.
- Maintain open communication with providers, payers, and internal stakeholders to resolve insurance eligibility and benefits, as well as claims issues.
Financial Recordkeeping:
- Maintain organized financial records, including invoices and bills.
- Collaborate on reconciling accounts and resolving discrepancies.
- Assist in generating regular reports on payment status and financial performance.
About FamilyWell
FamilyWell's mission is to enhance access to high-quality, equitable, and affordable mental health services for pregnant, postpartum, and menopausal individuals across the U.S.