Job Description

Contracting/Credentialing/Payor Enrollment:

  • Create, maintain, and organize payor and provider document copies, NPPES/Licensing Board/CAQH/DEA and other required profiles.
  • Prepare and submit individual provider applications, rosters, and group applications for payor enrollment.
  • Maintain open communication with providers, payers, and internal stakeholders to resolve credentialing and enrollment issues related to provider files.

Billing and Invoicing:

  • Ensure client invoices and claims are properly documented, approved, and sent on schedule.
  • Provide member/insurance revenue management support throughout the revenue cycle, to include Claims Management, Accounts Receivable, Payment Posting and Denials Management.
  • Maintain open communication with providers, payers, and internal stakeholders to resolve insurance eligibility and benefits, as well as claims issues.

Financial Recordkeeping:

  • Maintain organized financial records, including invoices and bills.
  • Collaborate on reconciling accounts and resolving discrepancies.
  • Assist in generating regular reports on payment status and financial performance.

About FamilyWell

FamilyWell's mission is to enhance access to high-quality, equitable, and affordable mental health services for pregnant, postpartum, and menopausal individuals across the U.S.

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