Serve as the primary point of contact and relationship manager for our distribution center partners
Ensure on-time order fulfillment for all trade partner and sales channel accounts
Partner with Finance to ensure procedural compliance for inventory, warehouse operations, and fulfillment & transportation costs

Operations Order Fulfillment & Process Optimization:

Develop and maintain SOPs (Standard Operating Procedures), vendor guidelines, routing guides, and all other reference/training documents
Support the further development of operations & logistics best practices, tools, and processes across outbound flows to optimize efficiency and department performance
Analyze and model scenarios to optimize our operational engine, helping to further develop, measure, and meet KPIs and goals

About You:

You have 5+ years of experience working in supply chain, logistics, and/or operations within the CPG space
You have demonstrable knowledge of warehouse management systems, ERP systems (NetSuite experience is ideal), system error troubleshooting, and advanced Excel capabilities
You have a proven track record of successfully working within a fast-paced, ever-changing, collaborative, start-up environment both independently and cross-functionally

Starface

Starface has transformed the historically negative experience of having acne into something joyful, relatable, and expressive. Our team is a growing group of passionate, empathetic, creative people who are eager to learn and committed to a sustained focus on diversity, equity, anti-racism, and inclusion.

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