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Responsibilities:
- Provide L2 support for cloud environments
- Own incidents, service requests, aligned to SLAs
- Perform monitoring and support of infrastructure
Requirements:
- Strong experience with Microsoft Azure
- Experience with OpenShift or Kubernetes
- Strong OS-level expertise: Linux/Unix and Windows
Client & Communication:
- Work directly with client stakeholders
- Conduct weekly/monthly reviews on incidents
- Handle communication during outages
AHEAD
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, they help enterprises deliver on the promise of digital transformation. They prioritize creating a culture of belonging where all perspectives are valued.