Customer Ops Associate

The Customer Ops Associate role is a generalist role at Clipboard suited for the “all-around athlete” type who can do it all and wants exposure to a range of problems and opportunities. You’re likely someone who’s interested in and capable of solving different problem types – you’re resourceful, adaptable, and confident you can figure it out if you can sink your teeth in deep enough. These are the ingredients for a problem-solver who is eager to flex into multiple different types of roles and responsibilities depending on what’s needed and most impactful. Our most immediate need right now in Customer Operations is in the Billing team, where you’ll help us strengthen the quality of our team with things like increasing the speed at which we collect money and better vetting our customer base at scale to be confident in their financial position, all while improving the customer experience through things like lightning-fast response times.