Job Description
Reliability Support Specialists at 6sense are instrumental figures of our Reliability team and work with Engineering teams to help diagnose and fix issues to ensure our services and infrastructure are fast, stable, and scalable. The Reliability team focuses on the automation, integration, operation, and overall improvement of our monitoring, logging, and alerting services to ensure we can deliver product quickly, safely, and reliably.
Responsibilities include owning monitoring, logging, and alerting tools, supporting the Engineering team, responding to service issues, and participating in on-call rotations. This role requires 3+ years in a reliability or technical support-related role, proficiency with ANSI SQL, strong problem-solving skills, and experience with monitoring REST APIs, high-availability systems, and observability systems like Datadog and Grafana.
About 6sense
6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action.