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Role overview:

  • Lead a world-class SRE organization across observability and control plane products.
  • Define SRE strategy, operational standards, and multi-year roadmaps from the ground up.

Key responsibilities:

  • Build and scale SRE teams, design hiring criteria, and create career development paths.
  • Establish SLOs, error budgets, on-call rotations, incident response, and blameless postmortems.
  • Partner with product, platform, and infrastructure leaders to drive reliability-first culture.

What we offer:

  • Competitive salary and equity package.
  • Comprehensive health, wellness, and retirement benefits, plus unlimited PTO.
  • Leadership coaching and executive development opportunities.

ServiceNow

ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help 85% of the Fortune 500 work smarter and faster. The company is building an AI-native culture where technology and talent work together.

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