Job Description
Improve the customer experience and drive retention, guiding students through their educational journey. Onboard new users, manage the activation process, and act as the primary point of contact for customer inquiries. Collaborate with the sales team to support customer success and facilitate upsell activities, directly affecting the LTV of a customer. Monitor customer feedback and provide it to the team to implement changes. Act as the voice of MyEdSpace, building trust with families and demonstrating how we can transform their children's educational outcomes. Joining MES means you’ll be part of something ambitious, fast-moving, and full of purpose.
About MyEdSpace
MyEdSpace finds the best teachers and empowers them to become inspiring educators, reaching students globally regardless of their means.