Job Description
Airbnb is looking for a Platform Manager to lead the strategy, roadmap, and execution of our Provisioning Platform. In this role, you will champion the mission, advocate for the needs of both support agents and the Global Operations team, ensuring alignment with Airbnb's core goals. You will lead the charge in modernizing our provisioning and access technology to make it more scalable, offer more self-service capabilities to improve operational efficiency, and implement intelligent guardrails to proactively prevent abuse. The ideal candidate will drive innovation and empower teams to equip support agents with the tools they need to provide exceptional service.
About Airbnb
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts across the globe.