Customer Support Representative

As the ideal candidate, you'll have a desire for accomplishment and must be comfortable with shifting priorities. You should be a world class problem solver, working across functional units to ensure success. The ability to raise issues is critical, along with creative and strategic solutions to solve complex problems. You will partner with team members, building relationships across internal and external opportunities. Challenge traditional approaches and seek new opportunities with a fierce commitment to challenging the status quo. Daily tasks include responding to user inquiries via phone and email, resolving user questions, authenticating and uploading authorization forms, processing verification requests, managing user accounts, and maintaining records of interactions. Manage administrative tasks and follow up on customer interactions as needed.