New Account Consultant

This is an exciting opportunity for someone looking to get their foot in the door of the fast paced and exciting digital marketing world. Our Account Consultants provide first class support and assistance to numerous clients on our network, including both high profile brands and specialist sites. You will work alongside a pool of Account Consultants, providing support to clients on the Awin network, advising on how to make their affiliate program work and ‘teaching them the ropes’. As an active member of the team, you will focus on being responsive, enthusiastic, and accurate in the delivery of your Account Consultative service. Key Tasks include educating advertisers on the fundamentals of affiliate marketing, guiding them through using the Awin platform effectively and advising Advertisers on industry best practises Recommending tailored approaches to optimise advertiser program performance is also a key part of the role. Mediate between Publishers and Advertisers when disputes arise, present insightful performance overviews and growth opportunities to advertisers and Deliver sector relevant opportunities. Support on internal projects aligned with company and department goals. Service Development: Responsible for key optimisation tasks as denied in the Essentials SLA, support customers with non-basic support questions to ensure optimal running of each programme, identifying high potential advertisers for upselling and upgrades.