Job Description
Order Management:
- Convert approved quotes and specifications into accurate customer orders and purchase orders.
- Enter and process orders using ProjectSpec and/or Khameleon as primary tools.
- Ensure timely PO placement and track orders from submission to acknowledgment and shipment.
Specification & Project Documentation:
- Maintain organized project folders containing POs, acknowledgments, submittals, approvals, and change orders.
- Update internal systems (Khameleon, CORE, Acumatica, etc.) with updated order data, shipping details, and changes.
- Support designers and project managers by reviewing line items for completeness and accuracy prior to ordering.
Vendor & Dealer Coordination:
- Communicate with manufacturers, reps, and vendors regarding pricing, availability, lead times, and shipping.
- Resolve discrepancies between POs and order acknowledgments, including pricing, quantities, finishes, and model numbers.
- Track orders through the full lifecycle: quote → PO → acknowledgment → shipping → delivery.
About Bold Business
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements.