Software Engineer

Replicant πŸ πŸ’ΈπŸ₯

Benefits

Job Description

We're looking for a Software Engineer with strong development and communication skills to build and collaborate with designers to create world-class solutions for our customer-facing AI Agents. As a Software Engineer at Replicant you will work directly with customers to architect, deploy, and improve cutting-edge AI Agents using Replicant’s platform. This includes taking end-to-end ownership over delivering exceptional customer experiences; from the customer implementation to the broader Replicant stack. You will also be responsible for collaborating with developers, QA, project teams, and customers to ensure our implementations exceed expectations, owning the integration of Replicant’s solution with customer systems, including speccing and designing APIs (as required), and guiding customers through technical decisions and tradeoffs, serving as a technical advisor to their teams. The candidate will have the opportunity to improve our core services where necessary, implement clean communication between various internal and external systems, explore Conversational UIs, and help level up our growing team.

About Replicant

Replicant is an AI platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents.

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