Responsibilities:
- Apply deep Workday Payroll expertise across customer engagements, configuring systems and documenting business requirements.
- Partner with clients to elicit requirements and ensure solutions are sustainable after go-live.
Production Support:
- Lead post-production support services, serving as the primary contact for escalations and complex issue resolution.
- Manage day-to-day support activities, triage tickets, and oversee Workday release management and deployment.
Client Engagement & Compliance:
- Partner with clients to understand complex union and public sector benefits structures and policies.
- Provide end-user training, lead discovery sessions, and translate requirements into compliant Workday configurations.
Qualifications & Methodology:
- Maintain active Workday certifications in Payroll and Core HCM, with experience in public sector consulting.
- Apply internal delivery frameworks, maintain project documentation, and support risk mitigation planning.
Meridian
Meridian helps organizations modernize and maximize their ERP and Workday investments, delivering efficient and scalable solutions aligned to each client's mission. It is a minority-owned, fast-growing consulting firm serving state and local governments, federal agencies, K–12 organizations, and commercial clients, offering a collaborative and supportive work environment.