Customer Support Specialist - Danish Speaking

As a Customer Support Specialist, you will respond to online chats, emails, and phone calls promptly, providing product information and assistance to customers. The role involves identifying customer needs and escalating queries to the appropriate team member, along with contributing ideas on how to improve our service and offering. Continued customer satisfaction checks are essential, as is ensuring to limit the risk of personal data breaches in line with the Company Data Protection Procedure and adhering to the company Information Security Policy (S-004) and other ISO 27001 policies, ensuring all actions are GDPR compliant.