Job Description
Key Responsibilities:
- Managing and resolving high-impact customer escalations.
- Acting as a technical liaison between engineering and support teams.
- Driving rapid issue resolution.
Required Skills:
- In-depth knowledge of Linux/Unix operating systems.
- Strong understanding of networking concepts.
- Expertise in debugging issues in cloud environments.
Preferred Qualifications:
- Proficiency in C programming, data structures, and algorithms.
- Experience with modern infrastructure, including virtualization and containerization technologies.
- Experience diagnosing and troubleshooting complex issues across the stack.
About Zscaler
Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure.