Pharmacy Technician

Pharmacy Technicians in our Patient Care Center of Excellence may hold multiple duties to ensure ExactCare’s patients receive quality care out of their pharmacy services. They will work in a closed-door pharmacy environment, spending their time speaking with patients, doctors and facilities on the phone in addition to the outline job duties and responsibilities. Job duties will vary from phone work and navigating multiple pharmacy software systems to supporting the various stages of patient care/contact. These areas of responsibility will fluctuate based on organizational needs, allowing the Pharmacy Technician to develop multiple skillsets. Providing an exceptional customer service experience each day in a phone based environment. Enter a high volume of data; processing prescription information with speed and accuracy. Utilizing sound drug knowledge to effectively receive prescription authorizations, clarifications or transfers. Perform claim adjudication and auditing duties such as prior authorizations, billing and eligibility checks. Outbound calls to patients is required. Working through current case queues to problem solve for patient care issues. Serving as a liaison between the clinical pharmacists and other medical professionals on patient’s behalf. Partner with technicians and pharmacists to ensure that new patients are successfully on-boarded to ExactCare. Maintaining patient records with strong attention to detail and confidentiality.