Kundenservice-Support für Reklamationen

You will be the contact person for our customers after the vehicle purchase and process complaints through personal conversations on the phone or by e-mail. Recognize and evaluate damage and defects on used cars under consideration of our quality standards and in cooperation with our automotive technicians. You act as a communicative interface between our customers, internal departments and service providers. You round off the Autohero buying experience with your solution-oriented manner and through your qualified processing of customer complaints. Autohero is an online shop for inspected used cars.