Job Description
Mobile Member Experience (UX) Ownership:
-Optimize the experience to reduce friction in accessing care.
-Increase member engagement with their care plan.
-Drive adherence to scheduled virtual sessions.
Provider Companion Tools:
-Focus on features like secure communication, in-session support.
-Focus on post-session follow-up tracking.
-Ensure providers have the necessary tools alongside their primary EMR/EHR system.
Clinical Efficacy & Compliance:
-Partner with Clinical Operations, Legal, and Compliance teams.
-Integrate evidence-based practices.
-Ensure digital experiences meet rigorous standards for HIPAA/privacy compliance, security, and clinical integrity.
About Headspace
Headspace exists to provide every person access to lifelong mental health support and combines evidence-based content, clinical care, and innovative technology.