Product Designer

Key Responsibilities:

• Create user experiences for screening, identity verification, and income verification, focusing on clarity and fairness.
• Design flows that balance conversion with trust and fraud prevention, handling edge cases respectfully.
• Collaborate with Product, CX, Data, Legal, and Engineering to shape UX around API-driven services.

Required Experience:

• Background in designing multi-step or high-stakes product flows, ideally in fintech, marketplaces, or regulated environments.
• Strong ability to combine qualitative research with quantitative data to guide design decisions and iterations.
• Comfort designing experiences involving identity, income, verification, or fraud, with an understanding of API-based systems.

Collaboration and Approach:

• Work closely with cross-functional partners to translate complex requirements into simple, human-centered language.
• Apply systems thinking to understand how upstream design decisions affect downstream outcomes and user trust.
• Maintain a pragmatic and balanced approach to tradeoffs between growth, safety, and fairness in all design work.