Remote Design Jobs · Qualitative Research

Drive research focused on internal safety tools and workflows. Investigate user behavior and needs using both qualitative and quantitative methods. Drive product and organizational strategy by supporting teams that improve reporting experiences.

• Lead high-impact research initiatives to understand and improve complex user experiences.
• Work with product teams to uncover actionable insights through quantitative and mixed-methods research, influencing design and business decisions.
• Manage research projects independently, applying emerging tools and AI-assisted analysis to enhance efficiency and depth of insight.

Shape and lead impactful qualitative and quantitative research programs that connect cross-functional & senior stakeholders to key customer challenges. Through understanding Xero’s competitive landscape and weaving together connections across studies and customer journey stages, deliver clear insights and recommendations that inspire change and ensure Xero’s strategies are grounded in a deep understanding of our customers.

Seeking a highly skilled and mission-driven Senior UX Researcher to join our team on a temporary basis. This role offers a unique opportunity to lead strategic research initiatives focused on helping people find and build community online. You will conduct hands-on, primary research to inform product development and drive impactful user experiences.